Tips to know when buying a FASTag

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Tips to know when buying a FASTag

img December 16, 2024

There’s a lot more to buying a FASTag than just slapping a sticker on your windshield. If you want to avoid being stuck at a toll plaza or find yourself puzzled by extra charges, here are a few tips to consider before you make the purchase. Let’s jump in.

Choose the right Issuer: Not all FASTags are the same

    First things first – you need to choose a reliable issuer. With FASTags being issued by over 20 banks and other certified providers, it’s important for you to pick one that’s trustworthy and offers good customer service.

    Banks like ICICI, HDFC, and SBI provide FASTags, as do some payment platforms. Why does it matter? Well, better customer service can help you quickly resolve issues like recharge failures or incorrect toll deductions. Look out for reviews and customer feedback to find the best one that suits your needs.

    Know which Tag matches your vehicle type

    FASTags aren’t just one-size-fits-all, so don’t just grab the first one you see. Depending on whether you’re driving a private car, a commercial vehicle, or a two-wheeler, the FASTag will differ. For instance, trucks and buses need a different class of FASTag than regular cars. Choose the wrong one and you could be stuck at a toll booth explaining why your tag isn’t working. A quick check with the issuer or on the NHAI website will help you pick the right one for your vehicle.

    Have your Documents Handy

    Ready to buy your FASTag? That’s great! But make sure that you have all the necessary documents in place. Most issuers require a copy of your Vehicle Registration Certificate (RC), your driver’s license, and KYC details like your PAN or Aadhaar card. Having these at the behest will speed up the registration process and certify that your FASTag is activated without hiccups.

    Look out for Discounts and Offers

    Who doesn’t love a good deal? When buying a FASTag, many issuers provide exciting discounts and cashback offers to attract customers. This can be in the form of a percentage cashback on toll payments or even a one-time joining bonus. Before you make your purchase do compare offers across different issuers to make sure you get the best value. A little research can go a long way in helping you save money on your toll payments over time.

    Double check your Delivery Address

    You might think this is trivial but you’d be surprised how many people end up sending their FASTag to the wrong address. Unlike other digital transactions, your FASTag has to be physically delivered to you. So, whether you’re buying it online or through a bank – make sure that the address is correct. A tiny mistake could lead to a lot of hassle in terms of re-delivery and delays.

    Learn about Recharge Options and Convenience Fees

    Before you purchase, it’s also important to understand how you’ll recharge your FASTag if there are any associated fees. Some issuers have convenient recharge options through their apps or websites, while others might charge a small convenience fee. Thus, it’s a good idea to pick an issuer that offers flexibility and minimal charges on recharges.

    By keeping these tips in mind, buying a FASTag will be a smooth experience. Do your homework, choose the right issuer, and enjoy the convenience of zip-through toll payments without breaking a sweat!

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