User awareness can be improved through targeted campaigns that educate people on identifying and avoiding fraud. Banks and TPAPs should conduct workshops and provide in-app resources, such as tutorials and fraud alerts. Simplifying reporting processes will encourage users to report suspicious activities promptly.
On the security front, platforms must introduce advanced encryption methods and AI-driven fraud detection systems. Features like transaction limits and secure approvals via biometric authentication can mitigate risks. A holistic approach combining education and technology will ensure a safer, more user-friendly UPI ecosystem in India.
