December 21, 2024
A blacklisted FASTag is like a VIP pass that’s lost all of its magical powers. That little windshield sticker on your windshield? It’s now as effective as a Keep Out sign. Your digital wallet, once eager to pay those tolls is now giving you the equivalent of empty pockets.
But who has the power to send your FASTag to this digital timeout corner? Only the tag issuer and law enforcement can push this big red (or black, whatever you want to call it) button. Now leaving your FASTag in this state of exile is not ideal – as you’ll end up paying double the toll fees. This post details all the reasons behind a FASTag getting blacklisted and the steps to reactivate it.
Why does a FASTag get blacklisted?
Your FASTag may be blacklisted for several reasons, including:
Low Balance: If your FASTag account doesn’t have sufficient balance, it can be blacklisted. Although maintaining a balance isn’t always mandatory, having at least ₹100 in your account is advisable to prevent issues.
Negative Balance: When a FASTag balance becomes negative after a toll deduction, the issuer bank can temporarily blacklist the tag until the account is recharged.
Vehicle Category Mismatch: If the FASTag is used on a different vehicle than the one registered, it may be permanently blacklisted.
Fraudulent Activities: Using a stolen vehicle, repeated misuse, or involvement in financial fraud related to the FASTag can lead to permanent blacklisting.
How to Check if Your FASTag is Blacklisted
You can check the status of your FASTag by visiting the issuer bank’s FASTag portal or contacting their customer care. Many banks also offer apps and SMS services for quick balance and status checks.
Steps to Reactivate a Blacklisted FASTag
Here’s what to do if your FASTag is blacklisted:
Recharge Your Account:
If your FASTag is blacklisted due to low or negative balance, simply recharge it. Most of the time, the tag gets reactivated within minutes of adding funds.
Contact the Issuer Bank:
If the blacklist status persists, contact your issuer bank’s customer support. They can help you identify the issue and guide you through the steps needed to reactivate it.
Resolve Mismatches or Errors:
If the issue is due to a vehicle category mismatch or any technical error, you may need to update your vehicle details on the FASTag portal. For more severe cases, like suspected fraudulent activities, you may have to provide additional documentation.
Tips to Avoid FASTag Blacklisting
Maintain Adequate Balance: Even if not mandated, it’s good practice to keep a minimum of ₹100 in your FASTag account.
Check Your FASTag Status Regularly: Set reminders to check your balance and status weekly or before long-distance trips.
Enable Auto-Recharge: Many banks offer an auto-recharge feature. Set it up to avoid blacklisting due to insufficient balance.
What If You Need to Use Toll Roads While Blacklisted?
If your FASTag is temporarily blacklisted, you can still use toll roads by paying in cash, but you may be charged double the toll fee. It's always best to resolve the issue as soon as possible.
Congratulations! You've graduated from this FASTag blacklisting class with flying colours. Time to hit the road and show those toll plazas who's boss.
