Authorised but Unintended (AbU) transactions occur when users unknowingly approve fraudulent requests, thinking they are legitimate. This happens due to a lack of understanding about payment processes or clever tactics by scammers to mimic genuine transactions. The rise of AbU transactions reflects the gaps in user education about secure digital payment practices.
Such incidents erode trust in UPI systems and discourages adoption among wary users. To combat this, platforms must incorporate additional verification steps, like clear warnings before users authorise payments. Educating users on red flags to watch out for (for instance, unexpected payment requests) is imperative in reducing these frauds and confirming safer UPI usage.
