When You Need FASTag Replacement & How to Get a New One?

How is the FASTag replaced? Maintaining smooth traffic flow through toll plazas requires a structured procedure. By following the instructions provided, you can successfully get a replacement FASTag and ensure hassle-free travel.

If your FASTag is broken, lost, or you've switched banks or vehicles, you'll need a new one. Contact your FASTag issuing bank or use their dedicated online portal to obtain it. Provide the required documents and adhere to their specific guidelines to complete the process.

Reasons for Replacing the FASTag:

1. Damaged or Missing Tag: If your FASTag is misplaced, stolen, or damaged, you must request a replacement.
2. Vehicle Change: In case of selling or transferring your old vehicle, you need to close the current FASTag account and create a new one for the new vehicle.
3. Bank Change: If you decide to switch your FASTag-issuing bank, you must close the existing account and apply for a new one with your preferred bank.

Steps to Obtain a New FASTag:

• Contact the Issuing Bank: Speak with customer service via their helpline or access their customer portal.
• Initiate a Replacement Request: Notify the customer service agent or select the "Tag Replacement" option in the portal. Provide the following:
  • Vehicle registration number
  • Engine and chassis number
  • Existing FASTag account number State the reason for replacement (e.g., lost, damaged).

In today's era, FASTag is essential for simplifying toll payments on Indian highways. Whether your FASTag is broken, missing, or non-functional, understanding the replacement process can save you time and effort. Following the correct steps ensures a seamless experience, helps you make informed decisions, and protects you from potential fraud.